Terms of Service

These Terms of Service ("Terms") govern your use of StudyWithLuna's AI-powered Chinese learning platform and services, operated by StudyWithLuna ("Company," "we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, participating in our beta program, or using any part of our service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you may not use our services.

2. Description of Service

StudyWithLuna provides an AI-powered Chinese language learning platform featuring:

• Luna AI: An advanced AI teacher with persistent memory and adaptive personality
• Visual-only learning methodology without pinyin or pronunciation
• Personalized radical-based character learning
• Gamified practice and reinforcement activities
• Progress tracking and analytics

3. Beta Program Terms

Beta Participation

Our current beta program is limited to 200 users and includes:

• Free access to core platform features
• Opportunity to provide feedback on Luna AI
• Early access to new features and content
• Lifetime discounts on future paid plans

Beta Expectations

As a beta user, you understand that:

• The service is in development and may contain bugs
• Features may change or be discontinued
• Service availability is not guaranteed
• We may request feedback and suggestions
• You may be invited to participate in research studies

4. User Accounts and Eligibility

Account Requirements

To use our service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use

Account Responsibility

You are responsible for:

• All activities that occur under your account
• Keeping your login information secure
• Notifying us of any security breaches
• Ensuring your information remains current and accurate

5. Acceptable Use

Permitted Use

You may use our service for personal, non-commercial Chinese language learning purposes.

Prohibited Activities

You may not:

• Share your account with others
• Attempt to reverse engineer Luna AI or our algorithms
• Use automated tools to access the service
• Interfere with or disrupt the service
• Upload malicious code or attempt to hack our systems
• Use the service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations

6. Luna AI and User Interactions

AI Limitations

While Luna AI is advanced, you understand that:

• AI responses may occasionally be inaccurate
• Luna learns and adapts but is not infallible
• The AI is designed for educational purposes only
• Luna's personality and responses are algorithmically generated

Learning Data

Your interactions with Luna generate learning data that:

• Helps personalize your experience
• Improves Luna's teaching algorithms
• May be used for research (in anonymized form)
• Remains associated with your account for continuity

7. Intellectual Property

Our Property

StudyWithLuna and all related materials are protected by intellectual property laws. This includes:

• Luna AI technology and algorithms
• Learning content and methodologies
• Software, design, and user interface
• Trademarks, logos, and branding

Your Content

You retain ownership of any content you provide, but grant us a license to:

• Use your interactions to improve Luna AI
• Analyze learning patterns for research
• Provide personalized services
• Create anonymized datasets for development

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy principles:

• We never sell your personal data
• Luna's memory serves your learning, not advertising
• You can request deletion of your data at any time
• We use encryption and security best practices

9. Payment Terms (Future)

While the beta program is currently free:

• Future paid plans will be announced with 30 days' notice
• Beta users will receive lifetime discounts
• No payment information is currently required
• Pricing will be clearly communicated before any charges

10. Service Availability

Uptime

We strive for high availability but cannot guarantee uninterrupted service. We may:

• Perform maintenance that temporarily interrupts service
• Experience technical issues beyond our control
• Update or modify features as needed

Service Changes

We reserve the right to:

• Modify or discontinue features with reasonable notice
• Update Luna AI's capabilities and behavior
• Change these Terms with 30 days' notice
• Suspend accounts that violate these Terms

11. Disclaimers and Limitations

Educational Purpose

StudyWithLuna is designed for educational purposes. We make no guarantees about:

• Learning outcomes or speed of progress
• Suitability for specific educational goals
• Compatibility with academic curricula
• Professional or certification requirements

Service Disclaimer

Our service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

12. Termination

Your Right to Terminate

You may terminate your account at any time by:

• Contacting our support team
• Requesting account deletion
• Ceasing to use the service

Our Right to Terminate

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in prohibited activities
• Abuse the service or other users
• Fail to respond to security concerns

Effect of Termination

Upon termination:

• Your access to the service will end
• Luna's memory of your learning may be deleted
• Some provisions of these Terms will survive
• You may request data export before deletion

13. Governing Law and Disputes

These Terms are governed by the laws of Bulgaria without regard to conflict of law principles.

Dispute Resolution

For disputes arising under these Terms:

1. Contact us first to attempt informal resolution
2. Formal disputes may be subject to binding arbitration
3. You may opt out of arbitration within 30 days of account creation
4. Small claims court remains available for qualifying disputes

14. Contact Information

For questions about these Terms, contact us at:

15. Changes to Terms

We may update these Terms from time to time. When we do:

• We'll post the updated Terms on our website
• We'll email registered users about material changes
• Changes take effect 30 days after notification
• Continued use constitutes acceptance of new Terms

If you don't agree to updated Terms, you may terminate your account before they take effect.