Privacy Policy

This Privacy Policy describes how StudyWithLuna ("we," "our," or "us") collects, uses, and protects your personal information when you use our neural network training platform that trains your brain like an AI to read Chinese.

1. Information We Collect

Personal Information

When you sign up for our beta program or use our services, we may collect:

• Name and email address
• Learning preferences and goals
• Current Chinese language proficiency level
• Areas of interest for personalized content

Neural Network Training Data

To optimize your brain's pattern recognition training through Luna, we collect:

• Pattern recognition accuracy and learning velocity
• Context prediction performance metrics
• Personal visual associations for Chinese characters
• 70-20-10 formula optimization data
• Neural pathway development progress
• Domain fine-tuning preferences (gaming, business, etc.)

Technical Information

We automatically collect certain technical information:

• Device type and browser information
• IP address and general location
• Usage patterns and feature interactions
• Error logs and performance data

2. How We Use Your Information

Neural Network Training Optimization

Luna uses your training data to:

• Maintain optimal 70-20-10 learning gradients
• Track your pattern recognition development
• Optimize context prediction training
• Fine-tune your Chinese neural network for specific domains
• Monitor and improve your learning velocity

LLM Training Research

We use aggregated, anonymized data to:

• Improve neural network training algorithms
• Research human pattern recognition capabilities
• Optimize the 70-20-10 training formula
• Study LLM principles applied to human learning

Communication

We may use your contact information to:

• Send neural network training updates
• Provide pattern recognition support
• Share AI learning research insights (if opted in)
• Notify you of important service changes

3. Data Storage and Security

Neural Network Training Data

Luna's AI system maintains your personal pattern recognition model and training progress. This data is:

• Encrypted at rest and in transit
• Stored on secure cloud infrastructure
• Accessible only to authorized personnel
• Backed up regularly with encryption

Security Measures

We implement industry-standard security measures including:

• End-to-end encryption for sensitive data
• Regular security audits and vulnerability assessments
• Multi-factor authentication for system access
• Regular data backups with encryption
• Secure data centers with physical access controls

4. Data Sharing and Disclosure

We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for commercial purposes.

Limited Sharing

We may share your information only in these specific circumstances:

• Service Providers: With trusted partners who help operate our platform (cloud hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Research Partners: Anonymized, aggregated data for educational research (with your explicit consent)
• Business Transfer: In case of merger or acquisition (you'll be notified)

5. Your Rights and Choices

Access and Control

You have the right to:

• Access all personal data we have about you
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your learning data in a portable format
• Opt out of non-essential communications

Neural Network Training Control

You can request to:

• Review your personal pattern recognition model
• Delete specific visual associations or training data
• Reset your neural network training while keeping your account
• Pause training data collection temporarily

6. Data Retention

We retain your data for different periods based on type and purpose:

• Account Information: Until you delete your account
• Neural Network Training Data: Indefinitely to maintain your pattern recognition model (unless you request deletion)
• Support Communications: 3 years for quality assurance
• Technical Logs: 90 days for security and debugging

7. International Data Transfers

Your data may be processed in countries other than your residence. We ensure adequate protection through:

• Standard contractual clauses approved by data protection authorities
• Adequacy decisions where applicable
• Encryption and other technical safeguards

8. Children's Privacy

StudyWithLuna is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such collection, we will delete the information immediately.

For users aged 13-17, parental consent may be required in certain jurisdictions.

9. Cookies and Tracking

Essential Cookies

We use essential cookies for:

• User authentication and session management
• Security and fraud prevention
• Basic functionality and preferences

Analytics

We use privacy-focused analytics to understand:

• Feature usage and engagement
• Performance optimization opportunities
• User experience improvements

You can disable non-essential cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Email registered users about significant changes
• Provide 30 days' notice for material changes
• Update the "Last Updated" date

11. Contact Us

For privacy-related questions or requests, contact us at:

12. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing includes:

• Consent: For marketing communications and research participation
• Contract Performance: To provide our educational services
• Legitimate Interests: For service improvement and security
• Legal Obligation: For compliance with applicable laws

13. California Privacy Rights (CCPA)

California residents have additional rights including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt out of sale (we don't sell data)
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at privacy@studywithluna.com with "California Privacy Request" in the subject line.